According to the Communications and International Affairs Department of Arak Metropolitan Municipality, Faraji, Deputy for Planning and Human Capital Development of Arak Metropolitan Municipality, speaking to a group of managers and experts, emphasized the importance of turning new ideas into practical achievements in modern urban management. He described the suggestion system as a vital communication bridge between managers and experts and stated: making use of the specialized opinions of staff and officials of the organization is one of the most effective ways to remove existing bottlenecks and optimize operational processes.